FAQ
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Scoot & Ride is a globally recognized brand offering high-quality, eco-friendly scooters and helmets for children. Designed by a passionate team of Austrian parents, our products are durable, sustainable, and safe, meeting rigorous international safety standards.
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Absolutely! Our products are rigorously tested and comply with over 40 countries' safety standards, including the TOY DIRECTIVE 2009-48-EC and REACH regulations.
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Our innovative 2-in-1 design allows Scoot & Ride scooters to transform seamlessly between ride-on and scooter modes. This adaptability ensures that our products grow with your child, providing years of fun and functionality.
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You can shop our full range of scooters and helmets online at Scoot & Ride Nigeria. We deliver nationwide for your convenience.
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Our products are designed for children from 1 to 12 years old. Each product description includes the recommended age range.
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Delivery times vary depending on your location. Typically, orders are processed within 1-2 business days and shipping times range from 3-7 business days.
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We accept returns on unused products in their original packaging within 30 days of purchase. For more details, please visit our Returns page or contact our customer service team.
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Yes, all our products come with a one-year warranty against manufacturing defects. For warranty claims, please contact our customer service team.
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To make a warranty claim, please provide your order number, a description of the issue, and any relevant photos to our customer service team. We will guide you through the process.
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For any questions, feel free You can reach us via email at stephen@shirnat.com or call us. Our customer service team is available Monday to Friday, 9 AM to 5 p.m.